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Fund Rules is registered under the Private Health Insurance Act 2007, which governs all private health insurers in Australia. How does the Act affect me? Under the Act we are required to have Fund Rules ...

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Community Rating

Community rating is a fundamental principle of the Private Health Insurance Act that prevents private health insurers from discriminating between people. What basis would count as discrimination? A person’s h...

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Making a Complaint take all matters of complaints and feedback seriously. All complaint feedback is important to us, as it helps to improve the services that we provide to our customers. All complaints will be tr...

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