Got a question? Chances are we’ve been asked it before and it’s been answered here. Click a category below or use our easy search bar above.

Governance

Fund Rules

health.com.au is registered under the Private Health Insurance Act 2007, which governs all private health insurers in Australia. How does the Act affect me? Under the Act we are required to have Fund Rules ...

Read Article

Community Rating

Community rating is a fundamental principle of the Private Health Insurance Act that prevents private health insurers from discriminating between people. What basis would count as discrimination? A person’s h...

Read Article

Making a Complaint

health.com.au take all matters of complaints and feedback seriously. All complaint feedback is important to us, as it helps to improve the services that we provide to our customers. All complaints will be tr...

Read Article

Stay Healthy and Connected!

Our blog is full of amazing health tips. Be sure to follow us to get all the freshest tips.

Chat with a human

Our amazing support team are here to answer your questions.

Get in touch 24/7!