Got a question? Chances are we’ve been asked it before and it’s been answered here. Click a category below or use our easy search bar above.


Find out just how easy it is to join

Who is

It’s health insurance, but not as you know it.

What is Covered?

All about the different parts of your cover and how to get the most out of your policy.

How Do I Claim?

Need to make claim? Find out how to do it right here.

Rebates, Taxes and Loadings

Feeling confused by all the lingo? We've got the answers right here.

Making Changes to My Policy

How to make changes to your policy and the people covered.

Making Payments

Control how and when you pay for your policy.

Using the Online Services

Change the address we send notifications to, update your password and other related account questions.


An overview of Policies and Governance

Stay Healthy and Connected!

Our blog is full of amazing health tips. Be sure to follow us to get all the freshest tips.

Chat with a human

Our amazing support team are here to answer your questions.

Get in touch 24/7!